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View your Square Card activity

Who is this article for?
  • Sellers or team members with Balance permissions. Set permissions in Square Dashboard.
  • Square Card holders.
  • About your Square Card activity 

    Your Square Card activity includes the following details:

    • Sales: This includes sales, refunds and disputes. Multiple payment-processing activities that occur straight after each other are grouped together under a single sales line item. You can view all of the activities within these grouped line items by selecting the respective row.

    • Square Card spend: At the top of your activity, you will be able to view any pending transactions. These transaction amounts may change when they are completed. Below any pending transactions, you can view completed transactions.

    • Transfers: The activity view shows transfers made to your linked bank account out of your Square balance, including next-business-day transfers and instant transfers.

    Before you begin 

    • Square Card statements are available to download on the first day of the following month. For example, on 1 August you can download your July statement. Statements are still available to download even if you didn’t have any activity in that time period. Pending inbound transfers may not immediately reflect in your current balance.

    • By default, the billing address associated with your Square Card account and reflected on your statements is the personal home address you provided when you signed up for a Square account. Or, if you were asked to designate a preferred billing postcode when you opened your Square Card account, the information you entered will be your billing postcode.

    View your card activity 

    Square Dashboard

    1. Sign in to Square Dashboard and go to Money > Square Card.
    2. Select a location from Locations.
    3. In the Recent activity section, click View all activity.

    Square POS app

    1. Open the Square app and tap Money.
    2. Tap View all activity.

    Download your account statement 

    Square Card settings

    1. Sign in to Square Dashboard and go to Money > Square Card.
    2. Select a location from Locations.
    3. Click the cog icon > Square Card settings.
    4. Under Documents select Account statements.
    5. Click the statement you want to download.

    Square Card activity

    1. Sign in to Square Dashboard and go to Money > Square Card.
    2. Select a location from Locations.
    3. Click View all activity > Download > Account statements.
    4. Select the statement you want to download.

    Confirm your Square Card online purchases

    If you receive a notification asking to confirm your Square Card purchase, you can approve or deny the transaction from the Square Point of Sale app:

    1. Open the app and go to Balance > Square Card.

    2. Confirm your identity via face or touch authentication, or by entering your device PIN.

    3. Enter the one-time password sent to your mobile device by text message.

    4. View the pending transaction at the top of your screen.

    5. Click to approve or decline the transaction in question.

    6. Return to the merchant checkout and complete your transaction.

    Note: If you are using Square for Restaurants, Square for Retail or Square Appointments, you will need to download the Square Dashboard app to verify your purchases.

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