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Send messages to your team from the Square Team app

Who is this article for?
  • Account owners or team members with the team communication permission to manage conversations. Set permissions in your Square Dashboard.
  • Square Team Communication, Square for Retail Premium, Square for Restaurants Premium and Square Appointments Premium subscribers
  • About messages and conversations

    You can send messages and have conversations with your team in the Square Team app. Team members can share files, like images, PDFs or GIFs, in conversations.

    Before you begin

    You can send and receive one-on-one and group messages through the Square Team app.

    Send a message

    1. From the Square Team app, select Messages.

    2. Select the pencil icon to compose a message.

    3. Enter a team member’s name, or enter multiple names to send a group message.

    4. Compose your message and select the send icon.

    Search for a conversation

    You can search for specific conversations in the Square Team app. 

    1. From the Square Team app select Messages

    2. Select the search bar and start typing a word or name.

    3. If there are multiple instances of a name or term, use the up or down arrows to view each message.

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