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Create custom reports with Custom Report Builder

Who is this article for?
Account owners or team members with the reports permission to view sales reporting and Dashboard access. Set permissions in Square Dashboard.

About Custom Report Builder

Custom Report Builder lets you create flexible, personalised reports right from Square Dashboard. You can select the metrics, groupings and filters you need, or start from a preset report, to answer specific questions about your business.

With Custom Report Builder, you can:

  • Build reports across sales, items, payments, taxes and more

  • Choose your own metrics, groupings and filters

  • Start from a preset for common report types

  • Save your custom views and return to them at any time

Custom Report Builder is different from multi-block custom reports, which let you combine several prebuilt report blocks into a single saved view. Custom Report Builder gives you more control over the individual metrics and dimensions in your report.

Before you begin

Access Custom Report Builder

  1. Sign in to Square Dashboard and go to Reports.

  2. Select the Custom tab.

From here, you can start from a preset or build a report from scratch.

Create a report from a preset

Presets are pre-configured starting points for common report types. You can use a preset as-is or customise it further by adding or removing metrics, groupings and filters.

Custom Report Builder includes preset views organised by topic – such as Sales, Items, Team, Payments, Taxes and more. Each preset starts you with a relevant set of metrics and groupings so you can get results quickly, then customise further as needed.

To use a preset:

  1. Sign in to Square Dashboard and go to Reports > Custom > Custom Report.

  2. Select a preset.

  3. Review the report results.

  4. Adjust the metrics, groupings or filters as needed to customise.

  5. Select Save to keep your changes.

Create a report from scratch

  1. Sign in to Square Dashboard and go to Reports > Custom > Custom Report.

  2. Select Create report.

  3. Select the metrics you want to include (for example, gross sales, net sales or item quantity).

  4. Choose your groupings to organise the data (for example, by item, category, location or team member).

  5. Apply filters to narrow the results (for example, a specific date range, location or item category).

  6. Review your report results.

  7. Select Save to save your custom view for future use.

View and manage saved reports

Your saved reports appear in the Custom tab. To view a saved report, select it from the list. You can edit, rename or delete saved reports at any time.

Share feedback

Your feedback helps us improve Custom Report Builder. After viewing your report results, you may see a short survey asking about your experience. You can also share feedback by selecting the thumbs-up or thumbs-down button on the report view.

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