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Create, assign and edit Square Kiosk profiles

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Who is this article for?
  • Account owners or team members with the account & settings permission to create, edit and delete devices. Set permissions in Square Dashboard.
  • Square Kiosk app subscribers or Square for Restaurants Premium subscribers

    • About kiosk profiles

    A kiosk profile is a collection of settings used to configure one or more kiosk devices with pre-set checkout settings. Kiosk profiles allow you to save and reuse custom settings directly to a kiosk device – across multiple devices at a single location or even across multiple locations.

    You can assign kiosk profiles to your kiosk devices to fit the needs of each device.

    Use kiosk profiles to adjust the following settings:

    • Dining options: If you package eat-in and take away orders differently.

    • Payment: Allow diners to redeem gift cards at your kiosks.

    • Signature and receipt: If you want to collect signatures from your diners during checkout or not.

    • Tipping: Collect optional tips from your diners.

    • Order ready notification: Select how you’d like to notify your diners their order is ready. You can also choose to collect phone numbers and send texts to your diners automatically for completed orders.

      • Diner’s name: Diners will be prompted to enter their name when ordering.

      • Table number: Have numbered table flags for diners to grab near your kiosk station so staff can deliver each order to the right table. 

      • Order number: Uses generated order numbers and requires texting to be enabled.

    Before you begin

    You can create, assign and edit kiosk profiles from Square Dashboard. 

    Before you create kiosk profiles, you need to have at least one piece of hardware actively subscribed to the accompanying Square Kiosk software app. Learn how to set up Square Kiosk.

    You cannot use point-of-sale modes from the Square Kiosk app. Learn how to use modes with Square Point of Sale.

    Step 1: Create a Kiosk profile

    1. Sign in to Square Dashboard and go to Settings > Device management > Profiles > Kiosk profiles.

    2. Click Create a new profile.

    3. Enter the kiosk profile name > Save.

    4. Select your kiosk profile checkout settings, like dining options, gift card acceptance, tipping and order notifications.

    5. Review the drop-down options below for more details about the kiosk settings:

    Set available dining options

    1. Click Dining options.
    2. Click Dining option 1 and Dining option 2 > select Eat-in and/or Take away. If you only offer one dining option, select None for Dining option 2.
    3. Click Save to save your changes.

    HSA Card Acceptance

    1. Click Review payment.
    2. Gift Cards
    3. Click Save to save your changes.

    Accept Card Payments

    1. Select Signature and receipt.
    2. Toggle Collect Tips on.
    3. Click Save to save your changes.

    Collect tips

    1. Tipping:
    2. Toggle Collect Tips on.
    3. With either smart or pre-set tip amounts, you can let your customers choose a custom tip amount by toggling on Allow Custom Amounts.
    4. Click Save to save your changes.

    Order ready notification

    1. Click Order ready notification.
    2. Toggle Text message ON.
    3. Select how you’d like to notify your diners their order is ready.
      • Diner’s name - to prompt diners to enter their names when ordering.
      • Table number - to provide physical table numbers and deliver orders to the table.
      • Tap Order Reader to browse Square hardware.
    4. Click Save to save your changes.

    Step 2: Assign Kiosk profiles to your kiosk devices

    Once you create a kiosk profile, you can assign the profile to a kiosk device to apply and use the settings.

    1. Sign in to Square Dashboard and go to Settings > Device management > Profiles > Kiosk profiles.

    2. Select a Kiosk profile.

    3. Click Edit next to Assigned devices.

    4. Search by kiosk device name or filter by location. 

    5. Select the kiosk devices you want to apply the Kiosk profile to. You need to be logged in to and running the Square Kiosk app for devices to show up. 

    6. Click Save.

    Edit Kiosk profiles

    You can make changes to your existing Kiosk profiles at any time. Changes you make to the settings automatically update on your kiosk device after you leave the app and re-open it.

    Edit Kiosk profile settings

    1. Sign in to Square Dashboard and go to Settings > Device management > Profiles > Kiosk profiles.
    2. Select a Kiosk profile.
    3. Click Manage under Settings.
    4. Adjust the dining options, payment, signature and receipt, tipping and order-ready notification settings.
    5. Click Save.

    Rename a Kiosk profile

    1. Sign in to Square Dashboard and go to Settings > Device management > Profiles > Kiosk profiles.
    2. Select a Kiosk profile.
    3. Click Rename and enter the new name for the Kiosk profile.
    4. Click Save.

    Duplicate a Kiosk profile

    1. Sign in to Square Dashboard and go to Settings > Device management > Profiles > Kiosk profiles.
    2. Select a Kiosk profile.
    3. Click the three dots (•••) > Duplicate profile.
    4. Enter a profile name for the duplicated profile.
    5. Click Save.

    Delete a Kiosk profile

    1. Sign in to Square Dashboard and go to Settings > Device management > Profiles > Kiosk profiles.
    2. Select a Kiosk profile.
    3. Click the three dots (•••) > Delete profile.
    4. Click Save.

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