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Create, assign, and edit Square Kiosk profiles

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Who is this article for?
  • Account owners or team members with the account & settings permission to create, edit, and delete devices. Set permissions in Square Dashboard.
  • Square Kiosk app subscribers or Square for Restaurants Premium subscribers
  • Square Plus and Premium subscribers with advanced restaurants capabilities added. Add capabilities in Square Dashboard.

    • About kiosk profiles

    A kiosk profile is a collection of settings used to configure one or more kiosk devices with pre-set checkout settings. Kiosk profiles allow you to save and reuse custom settings directly to a kiosk device – across multiple devices at a single location or even across multiple locations.

    You can assign kiosk profiles to your kiosk devices to fit the needs of each device.

    Use kiosk profiles to adjust the following settings:

    • Dining options: If you package to-go and for-here orders differently.

    • Payment: Allow diners to redeem gift cards at your kiosks.

    • Signature and receipt: If you want to collect signatures from your diners during checkout or not.

    • Tipping: Collect optional tips from your diners.

    • Order ready notification: Select how you’d like to notify your diners their order is ready. You can also choose to collect phone numbers and send texts to your diners automatically for completed orders.

      • Diner's name: Diners will be prompted to enter their name when ordering.

      • Table number: Have numbered table flags for diners to grab near your kiosk station so staff can deliver each order to the right table. 

      • Order number: Uses generated order numbers and requires texting to be enabled.

    Before you begin

    You can create, assign, and edit kiosk profiles from Square Dashboard. 

    Before you create kiosk profiles, you need to have at least one piece of hardware actively subscribed to the accompanying Square Kiosk software app. Learn how to set up Square Kiosk.

    You cannot use point of sale modes from the Square Kiosk app. Learn how to use modes with Square Point of Sale.

    Step 1: Create a Kiosk profile

    1. Sign in to Square Dashboard and go to Settings > Device management > Profiles > Kiosk profiles.

    2. Click Create a new profile.

    3. Enter the kiosk profile name > Save.

    4. Select your kiosk profile checkout settings, like dining options, gift card acceptance, tipping, and order notifications.

    5. Review the dropdown options below for more details about the kiosk settings:

    Set available dining options

    1. Click Dining options.
    2. Click Dining option 1 and Dining option 2 > select For Here and/or To Go. If you only offer one dining option, select None for Dining option 2.
    3. Click the back arrow to adjust other settings or click Save to save your kiosk profile.

    DiningOptions-Kiosk-Profile-US-EN

    Turn on gift card acceptance

    1. Click Payment.
    2. Toggle Gift cards ON.
    3. Click the back arrow to adjust other settings or click Save to save your kiosk profile.

    GiftCards-Kiosk-Profile-US-EN

    Require signatures for credit card payments

    1. Click Signature and receipt.
    2. Toggle Collect signatures ON.
    3. Click the back arrow to adjust other settings or click Save to save your kiosk profile.

    Signature-Kiosk-Profile-US-EN

    Collect tips

    1. Click Tipping.
    2. Toggle Collect tips ON.
    3. Select your preferred tip amounts, tip calculation, and allow custom amounts.
    4. Click the back arrow to adjust other settings or click Save to save your kiosk profile.

    Tipping-Kiosk-Profile-US-EN

    Order ready notification

    1. Click Order ready notification.
    2. If you’d like to collect buyer phone numbers and send notifications when their order is ready, toggle Text message ON. If applicable, toggle Make phone number optional ON.
    3. Select how you’d like to notify your diners their order is ready:
      • Diner’s name - to prompt diners to enter their names when ordering.
      • Table number - to provide physical table numbers and deliver orders to the table.
      • Order number - to use generated order numbers.
    4. Click the back arrow to adjust other settings or click Save to save your kiosk profile.

    OrderNotifications-Kiosk-Profile-US-EN

    Step 2: Assign Kiosk profiles to your kiosk devices

    Once you create a kiosk profile, you can assign the profile to a kiosk device to apply and use the settings.

    1. Sign in to Square Dashboard and go to Settings > Device management > Profiles > Kiosk profiles.

    2. Select a Kiosk profile.

    3. Click Edit next to Assigned devices.

    4. Search by kiosk device name or filter by location. 

    5. Select the kiosk devices you want to apply the Kiosk profile to. You need to be logged into and running the Square Kiosk app for devices to show up. 

    6. Click Save.

    Edit Kiosk profiles

    You can make changes to your existing Kiosk profiles at any time. Changes you make to the settings automatically update on your kiosk device after you leave the app and re-open it.

    Edit Kiosk profile settings

    1. Sign in to Square Dashboard and go to Settings > Device management > Profiles > Kiosk profiles.
    2. Select a Kiosk profile.
    3. Click Manage under Settings.
    4. Adjust the dining options, payment, signature and receipt, tipping, and order ready notification settings.
    5. Click Save.

    Rename a Kiosk profile

    1. Sign in to Square Dashboard and go to Settings > Device management > Profiles > Kiosk profiles.
    2. Select a Kiosk profile.
    3. Click Rename and enter the new name for the Kiosk profile.
    4. Click Save.

    Duplicate a Kiosk profile

    1. Sign in to Square Dashboard and go to Settings > Device management > Profiles > Kiosk profiles.
    2. Select a Kiosk profile.
    3. Click the three dots (•••) > Duplicate profile.
    4. Enter a profile name for the duplicated profile.
    5. Click Save.

    Delete a Kiosk profile

    1. Sign in to Square Dashboard and go to Settings > Device management > Profiles > Kiosk profiles.
    2. Select a Kiosk profile.
    3. Click the three dots (•••) > Delete profile.
    4. Click Save.

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