Popular Articles
Hardware
Set up and troubleshoot your point-of-sale hardware and connected network. Get help with devices, printers and accessories.
Point-of-sale device troubleshooting
- Troubleshoot the Square Point of Sale apps
- Troubleshoot payment errors on Square Register
- Troubleshoot network connection on Square Register
- Troubleshoot failed software updates on Square Terminal, Square Register and Square Handheld
- Troubleshoot payment errors on Square Handheld
- Troubleshoot network connection on Square Handheld
- Troubleshoot payment errors on Square Stand
- Troubleshoot Square Stand connection and power failures
- Troubleshoot payment errors on Square Terminal
- Troubleshoot network connection on Square Terminal
- Troubleshoot Bluetooth pairing on Square Reader
- Troubleshoot charging on Square Reader
- Troubleshoot payment errors on Square Kiosk
- Troubleshoot connection and power issues with Square Kiosk
- Factory-reset your Square hardware
Printer setup and troubleshooting
- Set up printer profiles
- Connect a printer to your point of sale
- Create a static IP address for printer connections
- Troubleshoot connection issues on printers
- Troubleshoot printing duplicate orders
- Compare barcode printers and label sizes with Square for Retail
- Connect a barcode label printer with Square for Retail